Evergrass Synthetic Turf
Privacy Policy
This policy explains what we collect, how we use it, and the choices you have when you visit our website or submit a form.
1) Scope
This Privacy Policy applies to the Evergrass Synthetic Turf website and related online services where this policy is posted. It covers information collected through our site, quote tools, and forms (including consultation requests).
2) Information we collect
A. Information you provide
- Contact details such as name, email address, and phone number when you submit a form or request a consultation.
- Project details you share (for example: residential vs commercial interest, how you heard about us, notes, photos, measurements, or other details you choose to provide).
B. Information collected automatically
- Device and usage data (such as pages viewed, approximate location, browser type, and general site interactions).
- Cookies and similar technologies that help the site work properly and understand performance.
Note: Any calculator or “instant quote” result is an estimate only and may depend on the information entered. Final pricing is confirmed after measurement and project evaluation.
3) How we use information
- To respond to inquiries and provide estimates, scheduling, and project communication.
- To contact you by phone, text message, or email regarding your request, your project, or next steps.
- To improve our site, services, and customer experience.
- To protect against fraud, abuse, and security issues.
- To comply with legal obligations and enforce our agreements.
Text message and call consent
If you provide your phone number, you consent to being contacted about your inquiry and project. Message and data rates may apply depending on your carrier. You can opt out of marketing texts at any time by replying STOP. If you need help, reply HELP or contact us using the information below.
4) Sharing
We do not sell your personal information. We may share information in limited situations, including:
- Service providers that help us operate the website, forms, communications, scheduling, or analytics.
- Legal and safety reasons (to comply with law, respond to lawful requests, or protect rights, property, or safety).
- Business changes (for example: restructuring, merger, acquisition, or asset transfer), where information may transfer as part of that event.
5) Cookies and analytics
Cookies and similar technologies help our site function and help us understand site traffic and performance. You can control cookies through your browser settings. If you disable cookies, parts of the site may not function correctly.
6) Retention
We keep personal information for as long as reasonably necessary to respond to your request, provide services, maintain records, resolve disputes, enforce agreements, and meet legal requirements.
7) Your choices
- Opt out of marketing emails: use the unsubscribe link (if provided) or contact us.
- Opt out of marketing texts: reply STOP.
- Update or request deletion: you can request access, correction, or deletion of your information by contacting us. We may retain certain records as required by law or for legitimate business purposes.
8) Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9) Children
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10) Contact
If you have questions about this Privacy Policy or your information, contact us:
11) Changes
We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of the website after changes means you accept the updated policy.